北京時(shí)間5月27日晚間消息,Skype今日在其網(wǎng)站上宣布,當(dāng)前一小部分用戶無(wú)法登錄Skype,公司正在修復(fù)該問(wèn)題。Skype稱,Windows、Mac和Linux版Skype客戶端均受該問(wèn)題影響。目前Skype已經(jīng)發(fā)布了新版Windows Skype,周五還將對(duì)Mac版進(jìn)行升級(jí)。至于Linux用戶,Skype已告知用戶進(jìn)行手動(dòng)升級(jí)。
Skype同時(shí)指出,通過(guò)手機(jī)、電視或其他設(shè)備仍可正常登錄Skype。當(dāng)前Skype在全球擁有約1.7億用戶。微軟本月早些時(shí)候宣布,將以85億美元現(xiàn)金收購(gòu)Skype。
解決Skype無(wú)法登錄的解決辦法,只要?jiǎng)h除"shared.xml"這個(gè)檔案(Windows下為隱藏檔案,需要開(kāi)啟"顯示隱藏檔案"。),無(wú)論是Windows或是OS X都可以恢復(fù)正常聯(lián)機(jī),所以O(shè)S X的Skype剛剛也有可能是無(wú)法登入的。
下面是Skype官方提供的解決辦法
Windows
- If the Skype icon is displayed in the system tray at the bottom right of the screen, right-click it and select Quit.
- Click Start, type "run" and press Enter. (On Windows XP: Click Start and then Run.)
- Type "%appdata%\skype" and click OK.
- Locate and delete the file shared.xml. The file may be displayed as shared if file extensions are not displayed by default on your computer.
- If you cannot find this file:
- Click Start, type "run" and press Enter. (On Windows XP: Click Start and then Run.)
- Type "control folders" and click OK.
- In the View tab, ensure that Show hidden files and folders is enabled.
- Repeat the instructions from the beginning.
- Restart Skype.
Mac
- Open Finder and locate the following folder:
~/Library/Application Support/Skype
- Delete the file shared.xml.
- Restart Skype.
The ~ sign means your home folder. You can find your home folder by opening Finder and selecting Go > Home from the menu bar or pressing Command (Apple), Shift and H keys at the same time.
Linux
- Go to the following folder:
/home/YourLinuxUserName/.Skype
- Delete the file shared.xml.
- Restart Skype.
The Skype folder is a hidden folder - please check Show hidden files in your file browser to view and access it.